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Valencia based ECG takes businesses for a ride Print E-mail
Always read the small print, as firms report the return of a Spanish company closed down for deceitful advertising.
In 2003 Barcelona-based European City Guide (ECG) was shut down for one year and fined more than £200,000 for mail outs which gave the impression that inclusion in their directory was free.

But, as hundreds of businesses discovered, buried in the small print it said that firms which signed and returned the form were committed to paying thousands of pounds for the entries and a copy of the guide.

The UK Office of Fair Trading received more than 280 complaints and in conjunction with Catalan authorities pursued the company, which was eventually found to have infringed EU advertising laws.

However, this week there is proof that ECG is once more targeting small businesses with misleading mail shots.

The company has relocated to Valencia and designed a new form which explains that ECG is compiling information for a CD Rom and asks for businesses to confirm their details.

Like previous mail shots it prompts the recipient to check the information on the form and return it for a free update.

But once again small print at the foot of the page reveals that if you sign the form you are agreeing to be inserted in the next three editions of the guide at a cost of 917Euros or about £611 for each version.

The advice to small businesses is to make sure they always read the small print before they sign anything. If they are ever in any doubt they should contact the local trading standards office.
 
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